Terms of Service

You must be at least 18 years old and legally able to enter into binding agreements to use Spydr. If you use Spydr on behalf of a business or other organization, you represent that you have authority to bind that organization to these Terms.

Spydr helps sellers organize inventory, generate and review listing information, prepare marketplace- specific listing drafts, connect supported marketplace accounts, verify supported listings, and perform marketplace actions that the seller explicitly authorizes. Features may change as the Service develops.

You are responsible for maintaining the security of your account, connected marketplace accounts, and devices. You must provide accurate information and promptly notify us if you believe your account or a connected marketplace authorization has been compromised. You may not access another user's workspace or credentials without authorization.

When you connect a marketplace account, you authorize Spydr to use the permissions granted by that marketplace for the features you choose to use. Spydr may retrieve seller-account information, business policies, listing requirements, and other data needed to prepare or verify marketplace actions.

Publishing is seller-directed. Spydr will not intentionally publish a production marketplace listing without an explicit publish action associated with your account and the listing being submitted. You may disconnect supported marketplace accounts through the Service where that functionality is available.

You are the seller of record for listings published to your marketplace accounts. You are responsible for reviewing listing content before publication and for ensuring that your listings, products, prices, condition statements, shipping terms, taxes, returns, regulatory information, intellectual-property use, and seller practices comply with applicable law and marketplace rules.

Spydr may identify missing or unresolved information, but it cannot guarantee that every listing is complete, accurate, lawful, or accepted by a marketplace.

Some Spydr features use automated systems or AI to analyze photos, generate listing content, identify products, estimate attributes, or research market information. Automated outputs may be inaccurate, incomplete, outdated, or inappropriate for a particular item. You must review material listing details before relying on or publishing them. Spydr is designed to leave unsupported information unresolved rather than intentionally fabricate required facts, but no automated system is error-free.

Spydr integrates with third-party services such as authentication providers, hosting and database providers, AI providers, and online marketplaces including eBay. Those services are governed by their own terms, policies, availability, fees, and technical requirements. Spydr does not control third-party systems and is not responsible for outages, API changes, marketplace enforcement decisions, account restrictions, listing removals, or other actions taken by third parties.

You retain ownership of content you submit to Spydr, including inventory photos and seller-created listing information. You grant Spydr a limited, non-exclusive license to host, process, transform, reproduce, and transmit that content only as reasonably necessary to operate, secure, improve, and provide the Service and the marketplace actions you request.

You represent that you have the rights needed to upload and use your content and that doing so does not violate another person's rights or applicable law.

You may not use Spydr to:

• violate law, marketplace rules, sanctions, or another person's rights;
• sell prohibited, counterfeit, stolen, or unlawfully obtained goods;
• misrepresent an item, seller identity, authorization, or transaction;
• attempt to access another tenant's data, credentials, or workspace;
• probe, disrupt, reverse engineer, or circumvent Service security or usage controls; or
• use the Service in a way that could damage Spydr, its providers, marketplaces, or other users.

The Service, including its software, design, branding, workflows, and non-user content, is owned by or licensed to Spydr and is protected by applicable intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are transferred to you.

We may modify, suspend, limit, or discontinue features as needed for security, compliance, maintenance, provider changes, or product development. We do not guarantee uninterrupted or error-free availability, and marketplace integrations may become unavailable without notice due to third-party changes.

You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe there is a security risk, violation of these Terms, unlawful activity, abuse of third-party services, or other conduct that could harm users, Spydr, or a marketplace. Sections that by their nature should survive termination will remain in effect.

To the fullest extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. Spydr does not warrant that generated content, research, marketplace data, verification results, pricing information, or publication outcomes will be accurate, complete, uninterrupted, or accepted by a third party.

To the fullest extent permitted by law, Spydr and its operator will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost inventory value, marketplace penalties, or business interruption arising from or related to the Service. To the fullest extent permitted by law, aggregate liability for claims relating to the Service will not exceed the greater of $100 or the amount you paid to Spydr for the Service during the twelve months before the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise. Any dispute that must be brought in court will be subject to the jurisdiction and venue required by applicable law.

We may update these Terms as the Service evolves. If a change is material, we will provide reasonable notice through the Service or another appropriate method. Continued use after the updated Terms take effect means you accept the revised Terms to the extent permitted by law.

Questions about these Terms may be sent to hello@spydr.pro.